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School visits: questions and answers


School visits can take a variety of forms. They can be individual, which normally means meeting the Head, or they can be for Open Days. Whatever the format, the first meeting is crucial so if possible always try to visit a school on a normal day. If it goes well, follow it up with an Open Day visit. Further visits can then be arranged – students can come back for a taster day; potential boarders can be invited to stay overnight. 

The initial look around is absolutely vital; it is where a parent and their child start to assess whether they fit the environment (and whether it fits them). It is where prospective parents and students decide whether they like the location, the ‘buzz’ and the head. Open Days can involve a talk about the school normally by the Head, sometimes hands-on classes for prospective students while parents chat to senior staff and current students, and then current pupils leading  a tour of the school. All this should be followed by an opportunity to ask any further questions.

As a prospective parent visiting a boarding school with your child, you should have the opportunity to spend time with the Head, a boarding housemaster/housemistress and a pupil. 

Above all, set out to enjoy your visit. You will find the vast majority of our boarding schools make an excellent impression, and their pupils and staff will be in very good heart. 

Here are some useful questions to ask, particularly if you found the boarding school’s website, prospectus and accompanying information did not cover all the matters in which you are interested. 

The list is not exhaustive: use it as a guide and adapt the questions to your own requirements – you will have to be selective, given the relatively short time available. Covered here:

  • academic issues
  • rules and regulations
  • boarding life and pastoral care
  • financial issues
  • after your visit.

Academic issues

Q: What are the entry requirements? Is our child likely to obtain a place, and when? 

A: This is a crucial initial administrative matter to cover. Remember that the majority of places available will be for the main ages of entry: normally at 7, 8 and 11 for a prep school and at 11, 13 and 16 for a senior school. You need to know whether to have alternative schools lined up, and at what age the school recommends entry and has places available.

Q: How do you organise your 14–19 curriculum?

A:  Larger schools will be able to offer both A Levels and the International Baccalaureate, but smaller ones will find this more difficult and expensive. Schools may also offer the Cambridge Pre-U Diploma or the Advanced Diploma. Most schools will be attempting to broaden their sixth-form curriculum, introducing more skills-based courses. There should be an awareness of and concern about the wide range of issues now involved and being debated. 

Q: What are the school's plans for examination reforms?

A: GCSEs and A levels are being reformed. The reforms are being phased in, with the first group of revised syllabuses introduced in September 2015 for first examination in 2017. GCSEs and the full A level are to become linear programmes, with examinations at the end of two years. There is to be a standalone one-year AS qualification but it won’t count towards the full A level. A new National Curriculum is to focus in particular on multiplication tables and mental arithmetic in mathematics; and grammar, punctuation, spelling and pre-20th century literature in English. Schools should be able to explain their own plans for these reforms.

Q: Can we see your sixth-form examination results and GCSE/Standard Grade results for the past three years? Also, can we see details of the school’s position in the league tables and the number of places obtained at Oxbridge (the Universities of Oxford and Cambridge) and at other universities? 

A: League tables need to be treated with caution, as they do not give a rounded picture of the school’s real success or failure in enabling pupils to reach their full potential. IGCSEs are currently included in the UK Government’s School Performance tables, but the DfE has recently announced that this will not be the case from Summer 2017 onwards. The annual tables, or better still the subject and pupil point score averages over the past three years, can be used to identify trends within a school, and most schools accept that these tables are used for obtaining comparisons. All the information should be available in a form that is understandable and helpful. These, the Oxbridge results and the list of university entrants will give you an indication of pupils’ attainment and progress, particularly with reference to those at the top of the ability range, and will illustrate the school’s success at helping pupils realise their academic potential.

Q: How does the school approach the teaching of English, sciences, mathematics, modern languages, and information and communication technology (ICT) for the most and least able students?

A: These are key subjects, and your child could be at either end of the ability range. It is important to know how a school responds to individual abilities and needs. It is also important to find out how subjects fit into a broad, well-balanced curriculum, and how essential study skills, particularly in information and communication technology (ICT), are being developed and integrated.

Q: Our child has a particular interest in sport/music/drama/art. How will the school get the best out of him/her?

A: This question is aimed at finding out what the boarding school’s extra-curricular activities are, and how the school encourages participation in them. Ask about the activities that interest your child most, or in which your child has a particular talent.

Q: What is the school’s policy on careers education and applications to further and higher education, and with which professions does it have particularly strong links?

A: Good careers advice is an essential part of education throughout the school. Providing advice is a crucial role for the school. Careers departments should have an established local support network of contacts in the main professions, who are able and willing to pass on the benefits of their experience. Again a list of recent leavers’ university places will provide a valuable indicator of the school’s strengths and successes.

Rules and regulations

Q: What are the key rules for boarders over the weekend, and what activities are on offer?

A: A question for either the Head or the house staff, this is aimed at finding out as much as possible about what boarders can do at weekends and the school’s ability to offer wider cultural and social opportunities for its pupils.

Q: What is the school’s policy on use of the internet and mobile phones?

A: Internet abuse is a major international problem, and you should feel confident that the boarding school has realistic and sensible policies in place. Similarly, mobile phones have a constructive use, not least as a means of keeping in touch with parents, so long as rules on their use and security are in place and put into practice.

Q: What are the school’s policies on alcohol, drugs and smoking? Is the school facing any particular problems in any of these areas at present?

A: Every boarding school will have a policy in place to cover these matters. The real issue is how such matters are dealt with, and whether the individuals concerned learn from their mistakes. This is a chance to consider the school’s personal, social, health and economic education (PSHE) programme, its health and safety and disciplinary policies, to look into the medical and counselling services available, to discover what happens if serious offences are committed, and to find out on what grounds a pupil may be expelled or suspended, and when this last happened. You should feel that matters would be dealt with consistently, sympathetically but firmly, and, above all, fairly.

Boarding life and pastoral care

Q: How can I be confident my child’s interests are protected at all times? 

A: Schools are subject to rigorous child welfare legislation, regulation and inspection, which is entirely right and proper. The interests of the child are at the heart of an independent education. All schools should have a child protection policy and all staff should receive training in child protection. The school’s latest ISI or Ofsted report should provide further details.

Q: How does the school work with children who are excluded by their peers? 

A: The school should be able to identify these children at a very early stage. Some boarding children suffer from unhappiness, deprivation and neglect. Schools should be able to explain the measures they take to deal with this. Children are more likely to interact if they are near each other and engaged in the same activity.

Q: Who is the first staff member we should see if there is a problem? 

A: The right member of staff can deal with many problems immediately. Knowing who that person is and developing confidence in them is very important. Most boarding schools have very good pastoral care and counselling systems, and knowing how these operate is very important. This question will also allow parents to find out how well the school communicates with parents, and what opportunities there are for visits to the school to meet teachers and other parents.

Q: How many children in my child’s age group board during the week and weekend?

A: Although the schools that attract CEA offer full boarding, many pupils will be weekly or flexi boarders. This means that some children are virtually on their own at weekends as all their peers go home. Also, in schools with a high proportion of foreign pupils, an English-speaking child can find himself or herself isolated if all their peers at the weekend are speaking in foreign languages.

Q: What are the bathroom facilities like?

A: School bathrooms range from individual en-suite arrangements to communal shower areas with private shower cubicles. You should be satisfied that the shower cubicles offer personal privacy.

Q: Does the school have Skype?

A: Skype provides a very cost-effective method of keeping in touch with your child if you are posted overseas. Some schools provide pupils with supervised access to Skype to enable families to communicate.

Q: How good is the catering? Do the pupils have an input into the choice of menu offered?

A: These are really questions for the pupil showing you around, although don’t expect a ‘good-eating rosette’ response! The general standard of school catering nowadays, though, is remarkably high and schools are far more conscious of the need to maintain healthy diets.

­Q: What medical arrangements are in place?

A: Obviously, it is important to know what happens in the case of either illness or an emergency or accident, who the school medical staff are, and what the facilities include. Check on insurance arrangements, particularly for sporting fixtures, expeditions and trips, both at home and abroad.

Q: How important is the role of chapel in school life? 

A: The chapel may be central to boarding school life. While not every pupil may be expected to participate fully, a great deal can be achieved through chapel, most notably its important role in personal, social, moral and cultural education, and particularly in helping to develop pupils’ life skills and a sense of care, concern and respect for others in the whole community.

Financial issues

Q: Why have your fees increased this year? What are your salary scales for teaching staff and how do they compare with salaries in the maintained sector? What extras can we expect to pay? What is your policy on study leave for examinations?

A: Well over two-thirds of school fees go on staff salaries, and independent schools need to ensure their salary scales match those in the maintained sector. Extras vary according to a child’s extra-curricular involvement. The head and school prospectus should make it clear at the onset what additional expenses and development costs can be expected. There is normally no reduction for periods of study leave – you may well ask why.

Q: How do you finance capital expenditure and what are your development plans? 

A: Schools need to keep pace with national developments in education, so capital projects will always be on the agenda. Some of these may be funded by donations or an appeal. Others may come out of fees. The Head should be open about future plans and financing options.

The governing board

Q: What is the role of the school’s governors?

A: In boarding schools the governors have the ultimate responsibility for all aspects of the school. Although they may delegate the day-to-day operations to senior leaders of the school (for example, the Bursar and finance team usually manage financial matters), in law the governors are regarded as having overall accountability for the management of the school. This is why most governing bodies have sub-committees to monitor specific areas of the school. The most common of these committees are education, finance, and welfare and health and safety. Governing bodies also may have committees for boarding, governor succession, investments and audit.

Governing bodies are also required to monitor all policies (and their implementation) in regard to the National Minimum Standards for Boarding Schools and, for independent schools, the Independent Schools’ Standards Regulations. Governing bodies increasingly delegate governors for specific areas of the school. It is common to have a Safeguarding (Child Protection) governor, a Staff Appointments governor, a Boarding governor and a Health and Safety governor.

Governors give their time and specialist expertise voluntarily and a good rapport between governors and the head and the senior management team is essential for a well-run school. When inspecting governance, inspectors will expect governors to know the school well and have strategies for understanding the school beyond reading reports from senior leaders.

After your visit

After your visit, try to discuss with your child your thoughts about the people you met, what you were told and what you saw. Then ask yourself a number of follow-up questions:

  • What views did you form of the Head? Why? 
  • What sort of leadership was provided? 
  • How did the aims and objectives of the boarding school appear in practice? 
  • Was there a good rapport between pupils and staff?
  • How was the eye-to-eye contact?
  • Were the pupils well-mannered and enthusiastic about their school?  
  • Did the school have policies, procedures and rules to make it a civilised and caring community? 
  • Were the staff communicative and did they enjoy their teaching? Did they have control of their classes? What contribution did they make to the life of the school outside the classroom? 
  • Were the buildings well-maintained and the grounds neat and attractive? 
  • Was there a generally positive atmosphere about the community? 
  • Finally, and crucially, will the school meet your child’s needs?
Choosing and assessing schools
School Address Phone Type PR Weblink
Clifton CollegeGuthrie Road Clifton Bristol BS8 3EZ0117 315 7000Bo, D, M, 2-18 
Leweston SchoolSherborne, Dorset. DT9 6EN01963 211010Bo, D, G, M(1-8), 0-18 
Bromsgrove SchoolWorcester Road, Bromsgrove, Worcestershire. B61 7DU01527 579679Bo, D, M, 7-18 
Queen Ethelburga's CollegeThorpe Underwood Hall, York. YO26 9SS01423 33 33 30Bo, D, M, 3-18 
Stover, Newton Abbot, Devon. TQ12 6QG01626 354505Bo, D, M, 3-18
Pangbourne Reading RG8 8LA+44 (0)118 9767 416Bo, D, M, 11-18
Dauntsey\'sWest Lavington Devizes SN10 4HE01380 814500Bo, D, M, 11-18 
Myddelton College Peakes Lane, Denbigh. North Wales. LL16 3EN+44 174 547 2201Bo, D, M, 11-18 
Lombard Street, Shackleford, Godalming, Surrey GU8 6AS01483 810266Bo, D, B 7-13
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